24/7 plumbing service
Plumbing doesn’t fail on a schedule. KBD is a 24/7 plumber for Westchester County homes, businesses, co-ops and condos, day or night, on weekends and through the holidays.
Emergency plumbing · 24/7
Emergency plumber in Westchester, NY
Need an emergency plumber in Westchester? Water you can’t stop, sewage backing up, a gas smell or no heat in freezing weather: what counts, what to do first, and who to call at any hour.
- 24/7 emergency service
- Licensed & insured
- COI on request
- Price agreed before work starts
If your basement is flooding, stay out of it
Standing water and electrical outlets are a dangerous mix. Don’t wade in. Shut off the main water valve only if you can reach it safely, keep clear of the water, and call us.
Overview
Why a call to an emergency plumber in Westchester can’t wait until morning
A plumbing emergency left alone turns into water damage, and water damage turns into mold. The sooner the water is stopped, the less it costs to fix.
As an emergency plumber serving Westchester County, KBD Plumbing & Heating takes calls around the clock for homes, apartments, co-ops and businesses, from Dobbs Ferry and the Rivertowns to Yonkers, Scarsdale and White Plains. Tell us what’s happening and we’ll tell you exactly what to do while we’re on the way.
What we handle
When to call an emergency plumber in Westchester
Frozen & burst pipes
Water you can’t stop from a split pipe or a supply line.
Sewage backing up
Wastewater coming up through a floor drain, tub or toilet.
A gas smell
Get out and call 911 or the gas utility from outside. Once it is safe, we find and repair the leak.
No heat in freezing weather
A gas boiler that won’t fire while the steam or hot-water radiators go cold.
No water at all
Every faucet dry, which in a cold snap often means a frozen pipe.
Flooding from above or below
Water through the ceiling from another apartment, or a basement filling after a sump pump fails.
Good to know
What to do first
- Shut off the main water valve, usually where the line enters the house
- If you smell gas, get everyone out and call 911 or the gas utility from outside
- Turn off the water heater if it’s the one leaking
- Stop running water if sewage is backing up
- Move valuables and electronics away from the water
- Take photos of the damage for your insurance
- Don’t pour chemical drain cleaners into a backed-up line
How it goes
From your call to a finished job
STEP 01
You call
Tell us what’s going on. If water is coming through, shut the main valve off first — we can help you find it.
STEP 02
We arrive
Right away for emergencies, and at a time that suits you for everything else.
STEP 03
You get the price
We find the cause, explain it in plain terms and give you the price before any work starts.
STEP 04
We fix it and clean up
The job done properly, the space left clean, and an honest word if anything else needs attention.
Questions
Emergency plumbing: common questions
Still not sure? Phone us — asking costs nothing.
What counts as a plumbing emergency?
Water you cannot stop, sewage backing up, a gas smell, no heat or hot water in freezing weather, and no water at all. Those get emergency plumbing service at any hour. For gas, leave the building and call 911 or the utility from outside first. A dripping faucet or a slow drain can usually wait for a daytime visit at a time that suits you, and we will say so on the phone.
Should I call 911 or an emergency plumber?
Call 911 first for a gas smell, a fire risk or anyone hurt. For water you can’t stop, sewage backing up or no heat, call an emergency plumber in Westchester: shut the main valve if it is water, then phone us.
How do I shut off my water?
The main shut-off valve is usually in the basement or utility area where the water line enters the house. Turn it clockwise until it stops. If you can’t find it, call us and we’ll help you locate it over the phone.
Is no heat an emergency?
In freezing weather, yes, and it is ours to fix if the house heats with a gas boiler feeding hot water or steam radiators. We do not work on oil heat, furnaces or air conditioning, and we will say so on the phone rather than send someone out.
Is a leaking water heater an emergency?
Yes. Turn off its power or gas supply and the cold water inlet, then call. If the unit is more than about ten years old, replacement is often the better call.
Do you handle apartments and co-ops?
Yes. Our emergency plumber service in Westchester covers apartment buildings, co-ops and condos, and we provide a certificate of insurance whenever building management asks for one.
Who licenses plumbers in Westchester County?
The county. Plumbing in Westchester County is licensed by the county, and cities such as Yonkers work from that county license rather than issuing their own. KBD holds Westchester County plumbing license #1744 and is insured, with a certificate of insurance for any building that asks.
Where we work
Based in Dobbs Ferry, across lower Westchester
Just outside these towns? Call anyway and we’ll tell you straight whether we can help.
Customer reviews
5.0
5.0 from 4 customer reviews on Thumbtack
- Top Pro 2025 on Thumbtack
- Background checked
Arrived on time, diagnosed the problem quickly and had everything repaired in no time. The work was clean and professional.
Terrific — smart, professional, honest. Very experienced problem solver. I was very impressed with his skills and troubleshooting ability.
Related services
All services
You might also need
Frozen & burst pipe repair
Frozen pipe repair across Westchester at any hour: frozen runs thawed without flame and checked for splits, and burst pipe repair when the pipe has already given way.
Sump pumps
Sump pump repair across Westchester — pumps maintained, repaired and replaced to keep water out of your basement before the next storm, not during it.
We cover emergency plumbing across all ten towns in our service area — including Yonkers and White Plains.
Advice from the job
All advice
Advice around emergency plumbing in Westchester
Guides written off real jobs in the Rivertowns, with photographs from the day — what went wrong, what it was telling us, and what you can check yourself before it costs anything.
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