Emergency plumbing
Need an emergency plumber in Westchester? Water you can’t stop, sewage backing up, a gas smell or no heat in freezing weather: what counts, what to do first, and who to call at any hour.
Emergency · 24/7
Frozen and burst pipe repair in Westchester, NY
Frozen pipe repair across Westchester at any hour: frozen runs thawed without flame and checked for splits, and burst pipe repair when the pipe has already given way.
- 24/7 emergency service
- Licensed & insured
- COI on request
- Price agreed before work starts
Frozen, but not burst yet?
Never use a blowtorch or open flame on a frozen pipe. Keep the faucet open so melting water has somewhere to go, warm the area gently, and call us. A frozen pipe may already have split, and the leak only shows once it thaws. The full thaw steps are in our preventing frozen pipes guide.
Overview
Frozen pipe repair: what happens on the visit
A pipe that has frozen but not burst is the smaller job, and the one worth calling about early. On a frozen pipe repair visit we find the run that froze, thaw it without flame, then put the line back under pressure and check it for splits before we leave. If it froze because it runs through a cold spot, we insulate it or reroute it so the same pipe does not freeze next winter.
Pipes freeze in the same places in most Westchester houses: additions over crawl spaces, sinks on exterior walls, garages, and hose bibs left connected over winter. Our preventing frozen pipes guide covers how to protect them, and the thaw steps you can safely try yourself.
When the pipe has already split, the first job is stopping the water and the second is burst pipe repair done properly, with the damaged section cut out and replaced rather than clamped and left. KBD takes frozen and burst pipe calls across Westchester County around the clock, including nights, weekends and holidays.
What we handle
Frozen and burst pipe repair: the work we handle
Frozen, not burst
No water at a faucet in a cold snap: the frozen run found, thawed without flame and checked for splits.
Split & burst pipes
The damaged section cut out and replaced, not clamped and left.
Pipes in walls & ceilings
Leaks inside the structure located with the smallest opening we can make.
Outdoor spigots & hose bibs
Hose bibs and exterior runs that split over winter.
Runs that keep freezing
Pipes in crawl spaces, garages and exterior walls insulated or rerouted so the same run does not freeze again.
Shut-off valves
Seized main valves replaced so the next emergency has a stop button.
Good to know
Pipe already burst? While you wait for us
- Shut the main water valve if you can reach it safely
- Open the lowest cold faucet to drain what is left in the pipes
- Keep clear of standing water near outlets and the electrical panel
- Move what can be moved out of the water’s path
- Leave the heat on, because the rest of the plumbing is still at risk
How it goes
From your call to a finished job
STEP 01
You call
Tell us what’s going on. If water is coming through, shut the main valve off first — we can help you find it.
STEP 02
We arrive
Right away for emergencies, and at a time that suits you for everything else.
STEP 03
You get the price
We find the cause, explain it in plain terms and give you the price before any work starts.
STEP 04
We fix it and clean up
The job done properly, the space left clean, and an honest word if anything else needs attention.
Questions
Frozen & burst pipe repair: common questions
Still not sure? Phone us — asking costs nothing.
My pipe burst. What do I do first?
Shut the main water valve, then open the lowest cold faucet in the house to drain the system. Keep away from water near outlets and wiring, and call us at (914) 233-3000 at any hour.
Is a frozen pipe an emergency?
Treat it as one. A frozen pipe may already have split, and the water arrives when it thaws. A frozen pipe repair done before then is a much smaller job than a burst pipe repair after it, so if a faucet stops running in a cold snap, call us, day or night.
Why do pipes burst when they thaw rather than when they freeze?
Ice expands and splits the pipe wall while the water is still solid, so nothing escapes. The flood arrives when the ice melts and the split opens. That is why a thawed pipe should be watched and checked.
Which pipes freeze first in a Westchester house?
The ones in unheated spaces — crawl spaces, garages, attics, exterior walls and basements under an open hatch — and outdoor spigots left connected to a hose over winter. Our preventing frozen pipes guide covers how to protect them.
Can my water meter freeze?
Yes. In Yonkers, the city’s Department of Public Works says property owners are responsible for protecting both the water pipes and the water meter from damage. Its advice: it is colder near a basement floor than at the ceiling, so let warm air reach the meter, and if the meter sits in an outdoor pit, make sure the cover fits and is not cracked, and that the pipes and valves inside do not touch the concrete walls. Outside Yonkers, check with your own water supplier. If the pipes around the meter freeze or split, we repair them; if the meter itself is damaged, call your water supplier first.
Do you work at night and on holidays?
Yes. Frozen and burst pipe repair is emergency work, and KBD answers 24/7, including nights, weekends and holidays.
Where we work
Based in Dobbs Ferry, across lower Westchester
Just outside these towns? Call anyway and we’ll tell you straight whether we can help.
Customer reviews
5.0
5.0 from 4 customer reviews on Thumbtack
- Top Pro 2025 on Thumbtack
- Background checked
Terrific — smart, professional, honest. Very experienced problem solver. I was very impressed with his skills and troubleshooting ability.
Arrived on time, diagnosed the problem quickly and had everything repaired in no time. The work was clean and professional.
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Frozen pipes in Yonkers are the owner’s to prevent: the city’s Department of Public Works makes property owners responsible for protecting both the water pipes and the water meter from damage.
We cover frozen & burst pipe repair across all ten towns in our service area — including Yonkers and White Plains.
Advice from the job
All advice
Advice around frozen & burst pipe repair in Westchester
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